What is synchronous TDM?

Programming Knight
2 min readNov 7, 2022

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Synchronous TDM is a process of managing a conversation that takes place in real-time. It is usually used for business conversations and meetings. Synchronous TDM can be done using video conferencing, voice-over-IP, or chat. Click here to learn more about the difference between Synchronous TDM and Statistical TDM.

The main advantage of synchronous TDM is that it allows for real-time communication. This means that participants can see each other, talk to each other and collaborate with each other in the same space, which makes it more convenient than asynchronous forms of communication such as email or phone calls.

What are the benefits of Integration with Synchronous TDM?

The benefits of integration with Synchronous TDM are manifold. Firstly, it allows the customer to have a more personalized and individualized experience. Secondly, it helps in the reduction of operational costs by reducing the need for human intervention. Thirdly, it provides customers with an enhanced customer experience through real-time updates. Finally, it improves customer satisfaction.

How to integrate Synchronous TDM in your business?

Synchronous TDM is a process of gathering feedback from customers on a product or service. This feedback can be in the form of comments, ratings, reviews, suggestions, and complaints. The feedback can be gathered through surveys or through social media platforms like Facebook and Twitter.

The integration of synchronous TDM into your business is simple and easy to do. Here are some tips on how to do it:

- Create an online survey with the help of a tool like Survey Monkey

- Ask for customer feedback by posting questions on your company’s Facebook page

- Respond to customer reviews with genuine care and concern

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